If you drive full-time and are looking for a mobile truck repair service, you no doubt have a variety of companies you can choose to give your business to. That said, not all repair services are created equal, and it pays to do some comparisons before choosing one. Take a look below at some things you will want your service repair provider to offer so that you have peace of mind.
One of the first things you will want to determine is how many service units the provider actually has operating and on the road. Of course, for larger service areas, you can expect a reliable service provider to have hundreds of units available to help customers. But even in smaller regions, there should be at least dozens on hand. The number of service units in relation to the size of the service area is a direct reflection of how committed a repair service is to getting you the tools you need as soon as possible.
There is nothing worse than a service provider who won't actually provide service on a set of given days, or during specific times. Ideally, you should have access to service that is available around the clock, seven days a week, including holidays. Even if it costs a bit more, the peace of mind that you will have knowing you and your vehicle are supported twenty-four hours a day is invaluable.
While certification isn't everything, it is well worth it to ask if a service provider is affiliated with any well known auto care associations. If they are, you can be confident that they are committed to a high level of service and customer satisfaction, with regular reviews. Repair services that are independent of such associations may have their own reasons for doing so, but may also not be held to standards that are as stringent.
Another sign of a reliable repair service is the equipment that they use in the shop and on the road. A repair service with state of the art equipment is one that is clearly dedicated to providing top-notch service with the latest technology. On the other hand, a disorganized garage with older equipment that is not maintained properly is often a bit of a red flag. So if possible, scope out the garage of a repair service before handing over your money.
Companies like Arizona Fleet Service can help you evaluate your options.